The Mission of the Center for Creative Conflict Resolution includes:

essay about truth and lies Conflict Resolution And Peacemaking Article

Aside from methods of arbitration or involvement of costly legal action, conflict mediation moves toward worker empowerment. This involves using the services of a mediator, such as, a human resource professional. Training for all employees that includes conflict resolution is available and popular today.

A diverse workforce, characterized by organizational drivers of change, is drawing attention to interpersonal conflicts among workers. Teams do not always work effectively, and change may not accomplish everything intended. “According to a recent Accountemps survey, executives spend more than nine weeks each year resolving personality clashes between employees.”(Brown 1). Such clashes undermine morale. Competition and complex communication barriers create conditions that generate the need for new training and employee development. “Conflict management is the ability to manage every-day situations that involve personal interactions involving difference of opinion. It differs from conflict resolution, where successful resolution means that the issue is totally resolved and finished.” (Brown 1).

Empowering the workforce can help minimize conflict as it makes people part of the solution when problems arise. As people become empowered, they begin to develop “an ownership attitude” in which they see conflict resolution as directly affecting their own bottom lines (Hersey, Blanchard, and Johnson 223). Like teamwork, the process of empowerment closely ties to communication. As a result, companies that “share the secrets . . . what is really happening” take a critical step toward empowering people (Hersey, Blanchard, and Johnson 223).

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One reason why the distinction between these terms matters is that few people are at all interested in conflict resolution when the conflict is over extremely high-stakes and seemingly non-negotiable issues.

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Explaining the meaning of resolution, in the arena of conflict research, demands a discussion of several terms that refer to different ways of dealing with conflict.

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Conflict resolution in the world can mean the difference between good business and no business. Teach your managers, supervisors, and employees how to manage conflict in the office and watch morale, and business, improve.

Conflict scholars draw distinctions between certain terms that others often use interchangeably. For example, many scholars consider disputes and conflicts to be different phenomena, based on their nature and duration (see ). Scholars also draw distinctions between dispute settlement, conflict management, conflict resolution, and conflict transformation. The first three terms are commonly used and have fairly straightforward meanings, while conflict transformation represents a departure from the other approaches.

Creative Conflict Resolution and the Law of Three For the more esoteric minded among you, here is a link to an essay I wrote for students in The…

Conflict resolution: - Beyond Intractability

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